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Privacy Policy

Last updated: October 2023
Any collection, processing and use (hereinafter "use") of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, "personal data" is understood as all individual details about a person or an identifiable natural person. The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.

1 General information on data processing

1.1 Person Responsible (Controller)

Responsible within the meaning of the EU General Data Protection Regulation (GDPR) is:

Atfa Interactive Technology Co., Ltd

Address::  9F., No. 122, Sec. 1, Zhongxiao W. Rd., Zhongzheng Dist., Taipei City 100001, Taiwan (R.O.C.)
Email::  info@ar2vr.com
Homepage:: ar2vr.com

1.2 Name and address of the Data Security Officer

The data protection officer is: Chou Chin Chih

Chou Chin Chih of AR2VR

If you have questions about data protection, you can contact Chou Chin Chih at the following email address: 

Chou Chin Chih
9F., No. 122, Sec. 1, Zhongxiao W. Rd., Zhongzheng Dist., Taipei City 100001, Taiwan (R.O.C.)

ryan@ar2vr.com

1.3 Protection of your data

We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.

If we work with other companies to provide our services, such as email and server providers, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure and an agreement on the order processing of data will only be concluded if the third party complies with the requirements of Art. 28 GDPR.

Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our App is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL. 

1.4 Erasure of personal data

We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, we will erasure the data.

2 Use of data on this website and in log files

2.1 Scope of processing personal data

When visiting our website, the web servers temporarily store every access in a log file. The following data is collected and stored until automated erasure:

  • IP-address of the requesting computer

  • Date and time of access

  • Name and URL of the retrieved file

  • Transmitted amount of data

  • Message if the retrieval was successful

  • Detection data of the browser and operating system used

2.2 Legal basis for processing personal data

The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.

2.3 Purpose of data processing

The processing of this data serves: the purpose of enabling the use of the website, system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.

2.4 Duration of storage

The data will be deleted as soon as the purpose of the data processing has been fulfilled.

2.5 Right of objection and erasure

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. If you have any questions about data protection or would like to exercise your rights, please contact our data protection officer. ryan@ar2vr.com

2.6 Hosting Provider Wix 

We use the services of  https://www.wix.com/ as a hosting provider. The data processing is carried out by: 500 Terry A Francois Boulevard, Sixth Floor, San Francisco, CA 94158,USA. Wix is a tool for creating and hosting websites. Wix stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website functions and to ensure security (necessary cookies).

3 Use of cookies

3.1 Description and scope of data processing

Our website uses cookies. This means that when using the website, cookies are stored on your computer. The following data may be transmitted:

  • Your last session ID (encrypted)

  • Your IP address (anonymized)

  • Your cookie settings

  • Timestamp of your accepted or declined consent

Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.

3.2 Legal basis for data processing

The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 s. 1 lit. a) GDPR.

3.3 Purpose of data processing

Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.

The data processing takes place to make a statistical evaluation of our website possible.

3.4 Duration of storage

This website uses the following types of cookies. The extend and function of each are being explained below:

  • Transient cookies (see a)

  • Persistent cookies (see b)

a) Transient cookies are automatically deleted when you close the browser. This is especially true for storing your session ID. Session cookies are deleted when you log out or close the browser.

b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

3.5 Right to objection and erasure

You have the possibility to revoke your consent to the data processing by means of cookies. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser's security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.

4 Contact

4.1 Description and scope of data processing

Via our website it is possible to contact us via contact form. This will require different data to answer the request, which will be automatically saved for processing. The following data is required to process your request:

  • Company or personal name

  • E-mail address

  • Personal message

Your data will not be passed on to third parties, unless you have given your consent.

4.2 Legal basis for data processing

The legal basis depends on Art. 6 para. 1 s. 1 lit. b) GDPR.

4.3 Purpose of data processing

The processing of personal data from the input form is used solely handling the contact request.

4.4 Duration of storage

The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.

4.5 Right to objection and erasure

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.

4.6 Data Processing

4.6.1 Description and scope of data processing

Our system emails are being sent by “Google Workspace “, an email service provider. The personal data is being processed by: 600 Amphitheatre Pkwy, Mountain View, CA 94043. Google Workspace processes our and your email address, name, age, sex, gender, family status, address, education level, IP-address, location, customer satisfaction, profession, employment status, usage data and image recordings.

We trust in the reliability and the IT and data security of Google. You can view the privacy policy of Google here: https://support.google.com/a/answer/60762?hl=en&sjid=5404889277971056659-AP

4.6.2 Legal basis for data processing

This data processing is legally based on Art. 6 para. 1 s. 1 lit. b) GDPR. We send these emails to confirm your registration and to facilitate the verification of your registration within the same media and in a timely manner.

4.6.3 Purpose of data processing

We use Google Workspace as a processor to ensure an efficient management of our system emails.

4.6.4 Duration of storage

Google Workspace only stores the data for as long as it is necessary for the processing purpose. 

4.6.5 Right to object and erasure

The data processing is necessary in order to maintain full functionality of registering on our website.

5 Social media links

We have integrated social media platforms into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us.

Note on data processing to the United States:

If you click on a social media link, data about you may be processed by the respective provider in the United States. Provided that you do not click on the links of the social media providers, no data transfer takes place.

6 Tracking and analytics

For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:

6.1 Google Analytics

6.1.1 Description and scope of data processing

Our website uses Google Analytics. Cookies enable us to analyze your use of our website. The information collected by a cookie are:

  • IP address

  • Access time

  • Access Duration

The information is transmitted to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the collected information to third parties, if required by law or if third parties process this data on behalf of Google. 

6.1.2 Legal basis of data processing

The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.

6.1.3 Purpose of data processing

By processing the data, we can analyze how our website is used, so we can improve it for our users.

6.1.4 Duration of storage

The data will be deleted 50 months after your last website visit.

6.1.5 Right to objection and erasure

You can prevent the installation of cookies by Google Analytics in your browser settings. In this case, however, it may happen that you cannot fully use all features of our website.

7 Third-Party Services

AR2VR provides you with the opportunity to log in to one or more third-party services or applications (“Third-Party Services”). You decide which third-party services to log in to and can revoke your consent at any time. In the event that you agree to interface with a third-party service, AR2VR may exchange relevant information with the third-party service, which may include content and/or personal information. After sharing this information with the third-party service, its use will be governed by the third party’s privacy policy, not by AR2VR’s privacy policy. Your use of any third-party service is subject to these terms and any third-party terms applicable to that service. If you do not accept the third-party terms applicable to a particular service, please do not use that third-party service. Providers of third-party services may change or discontinue the functionality or features of their third-party services. When viewing and using information provided by third-party services, you should exercise your independent judgment. AR2VR is not responsible for delays or failures in communication caused by third-party service providers. AR2VR assumes no responsibility for third-party services. AR2VR does not guarantee the accuracy, usefulness, security, completeness, reliability, availability, or timeliness of any third-party service.

8 Your rights

You have the following rights with respect to the personal data concerning you:

8.1 Right to withdraw a given consent (Art. 7 GDPR)

If you have given your consent to the processing of your data, you can withdraw it at any time. To withdraw your consent, contact us with E-mail.

8.2 Right of access (Art. 15 GDPR)

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:

  • the purpose of processing;

  • the categories of personal data concerned;

  • the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations;

  • where possible, the envisaged period for which your personal data will be stored.

  • all available information on the source of your personal data;

In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.

8.3 Right to rectification and erasure (Art. 16, 17 GDPR)

You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.

You may also request the erasure of your personal data if any of the following applies to you:

  • the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;

  • you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR;

  • you object according to Art. 21 para. 1 GDPR and Art. 21 para. 2 GDPR; 

  • the personal data have been unlawfully processed;

  • the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.

Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

 

8.4 Right to restriction of processing (Art. 18 GDPR)

You shall have the right to obtain from us restriction of processing where one of the following applies:

  • the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;

  • the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;

  • we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;

8.5 Right to information (Art. 19 GDPR)

If you have asserted to us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.

You also have the right to know which recipients have received your personal data.

8.6 Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller. 

In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.

8.7 Right to object (Art. 21 GDPR)

Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing.

In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.

8.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.

The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint.

9 How you perceive these rights

To exercise these rights, please contact our data protection officer:

Chou Chin Chih

ryan@ar2vr.com

10 Subject to change

We reserve the right to change this privacy policy in compliance with legal requirements.

 

October 2023

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